As a rule, a merchant is allowed to apply for an identity card, but cannot require it as a prerequisite for accepting the visa card. However, there are exceptions, for example where visa has authorised the trader to require, in certain circumstances, identification for fraud control. In some countries (Australia, Canada, India, South Africa, United States), a merchant is allowed to provide, in certain circumstances and on certain types of cards (for example. B debit cards), cashback as part of a visa transaction. Cashback is only allowed if the Visa card was issued in the same country as the place of sale. As a general rule, a merchant is not allowed to set a minimum or maximum for a visa transaction. However, exceptions apply to the United States and U.S. territories such as Puerto Rico, the U.S. Virgin Islands, and Guam. On these sites and only for credit cards, a merchant can request a minimum transaction amount of 10 $US, and government agencies and education professionals can set a maximum transaction amount. If a merchant has refused to accept your Visa card on the grounds that the merchant needs a minimum or maximum for a visa card or that the amount on a credit card is more than $10, please inform your Visa card issuer. In some countries, such as Russia, the United States, and some Asian countries, a merchant may charge the customer a convenience fee.
The fee must be a flat fee (not a percentage of the transaction amount), be clearly disclosed and represent the payment for the convenience of payment through another payment channel (e.g.B. online) different from the merchant`s normal payment channel (e.g.B. Send a cheque by mail or personal payment). In most cases, yes, but if the transaction is less than a certain amount, the merchant should only provide a receipt if you request it. In addition, the dealer is not required to provide a receipt for a low-value transaction in an unsupervised terminal, for example. B a vending machine. A merchant may offer discounts for cash payment, but the discount must be granted as a discount to the standard price. Below are some frequently asked questions about visas. If you have a question about a visa rule that is not covered below, please contact Visa at [email protected]. . .